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DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More abilities, governed through the Bridge
An agent can read and manage CRM contacts, log notes and calls, read and reply to support tickets, read bookings, automations, campaigns, and message history, read and write invoices and proposals, and read and mark the caller's own notifications, scoped to whichever modules the site owner has active.
Requires WordPress 5.8 or newer with DoubleScale active and its abilities layer not disabled by the site owner. Each ability checks a custom DoubleScale role or capability (CRM manager, sales rep, support, booking, or notification access) rather than a single core WordPress capability.
The operator kill switch option (doublescale_disable_abilities) must not be set.
The doublescale_abilities_enabled filter must not return false.
The Forms, Booking, Support, Automations, and Campaigns modules are individually switchable; if the site owner turns one off, its abilities do not register. The Contacts, Activities, Tracking, and Notifications abilities are core and always register when the kernel is enabled.
A note on the count below
52 abilities are declared as literal, fixed id strings across ten module-specific Abilities classes (ContactAbilities, DocumentAbilities, SupportAbilities, and others); none are generated from runtime data.
The 52 DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More abilities
Grouped by what each one can change. Every one starts off until you enable it.
Read 29
Read
List forms
List connected forms with their source plugin, status, and submission count.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-list-forms
Read
List form submissions
List form submissions with the form and the contact created or matched.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-list-form-submissions
Read
List bookings
List bookings with their time, status, event, and the contact who booked.
Permission
Custom checkhas_booking_access (admin, CRM manager, or a booking role/capability)
MCP tool
aafm-bridge-doublescale-list-bookings
Read
Get booking
One booking with its time, status, event, hosts, and the contact who booked.
Permission
Custom checkhas_booking_access (admin, CRM manager, or a booking role/capability)
MCP tool
aafm-bridge-doublescale-get-booking
Read
Get booking summary
Booking counts by status, plus how many are upcoming.
Permission
Custom checkhas_booking_access (admin, CRM manager, or a booking role/capability)
MCP tool
aafm-bridge-doublescale-get-booking-summary
Read
List contacts
Search and page through CRM contacts.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-list-contacts
Read
Get contact
Full record for one contact, including address, company, tags, and lists.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-get-contact
Read
List contact segments
All contact tags and lists with their ids.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-list-contact-segments
Read
List tickets
List support tickets with title, status, priority, contact, and assigned agent.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-list-tickets
Read
Get ticket
One support ticket with its status, priority, contact, agent, and reply count.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-get-ticket
Read
Get ticket thread
Chronological replies, internal notes, and events on one ticket.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-get-ticket-thread
Read
Get support summary
Ticket counts grouped by status and priority, scoped to what you can see.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-get-support-summary
Read
Get contact timeline
Everything that has happened with one contact in chronological order, notes, calls, emails, meetings, and tasks.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-get-contact-timeline
Read
List activity types
The activity type vocabulary, split into types a person can author (notes, calls, meetings) and types the system generates automatically.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-list-activity-types
Read
List activities
Recent activity across the whole CRM, notes, calls, emails, status changes, and system events, newest first.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-list-activities
Read
List messages
Message history across email, SMS, and WhatsApp, with delivery status and whether each was opened or clicked.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-list-messages
Read
Get engagement summary
Sent, opened, and clicked counts with open and click rates.
Permission
Custom checkcan_read_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-get-engagement-summary
Read
List automations
List automation workflows with their trigger, status, and enrolled contact count.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-list-automations
Read
Get automation
One automation workflow with its trigger and ordered steps.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-get-automation
Read
List campaigns
List email, SMS, and WhatsApp campaigns with status, channel, and recipient count.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-list-campaigns
Read
Get campaign
One campaign with its channel, status, schedule, and engagement counts (sent, opened, clicked).
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-get-campaign
Read
Get campaign summary
Campaign counts grouped by status and by channel.
Permission
Custom checkhas_crm_manager_access (CRM manager or admin role)
MCP tool
aafm-bridge-doublescale-get-campaign-summary
Read
List invoices
List invoices with number, status, contact, total, and due date.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-list-invoices
Read
Get invoice
One invoice with line items, totals, amount paid, and balance due.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-get-invoice
Read
List proposals
List proposals with number, subject, status, contact, and total.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-list-proposals
Read
Get proposal
One proposal with line items and totals.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-get-proposal
Read
Get sales summary
Invoice counts and totals grouped by status, broken down per currency.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-get-sales-summary
Read
List my notifications
Your own notifications, newest first, with whether each has been read.
Permission
doublescale_access
MCP tool
aafm-bridge-doublescale-list-my-notifications
Read
Get notification summary
How many unread notifications you have, broken down by category.
Permission
doublescale_access
MCP tool
aafm-bridge-doublescale-get-notification-summary
Write 23
Write
Create contact
Add a new contact.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-create-contact
Write
Update contact
Change a contact's name, phone, or company.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-update-contact
Write
Create contacts bulk
Add many contacts in one call.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-create-contacts-bulk
Write
Update contacts bulk
Change name, phone, or company on many contacts in one call.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-update-contacts-bulk
Write
Add contact tags
Attach existing tags to contacts.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-add-contact-tags
Write
Remove contact tags
Detach tags from contacts.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-remove-contact-tags
Write
Add contact lists
Put contacts on existing lists.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-add-contact-lists
Write
Remove contact lists
Take contacts off lists.
Permission
Custom checkcan_write_contacts (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-remove-contact-lists
Write
Add ticket note
Append an internal note to a ticket.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-add-ticket-note
Write
Reply to ticket
Send a reply to the customer on a support ticket.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-reply-to-ticket
Write
Update ticket
Change a ticket's status, priority, or assigned agent.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-update-ticket
Write
Create ticket
Open a new support ticket for an existing contact.
Permission
doublescale_view_support
MCP tool
aafm-bridge-doublescale-create-ticket
Write
Add contact note
Append a note to a contact's timeline.
Permission
Custom checkcan_send_contact_message (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-add-contact-note
Write
Log call
Record that a call happened with a contact, with optional duration, outcome, and notes.
Permission
Custom checkcan_send_contact_message (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-log-call
Write
Add contact notes bulk
Append a note to each of many contacts in one call.
Permission
Custom checkcan_send_contact_message (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-add-contact-notes-bulk
Write
Log calls bulk
Record many calls in one call to this tool, useful after working through a call list.
Permission
Custom checkcan_send_contact_message (sales rep access or project access)
MCP tool
aafm-bridge-doublescale-log-calls-bulk
Write
Update invoice
Change an invoice's due date, client note, or terms.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-update-invoice
Write
Update proposal
Change a proposal's subject, expiry date, or terms.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-update-proposal
Write
Send invoice
Email an invoice to the customer it belongs to.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-send-invoice
Write
Create invoice
Create a draft invoice for an existing contact.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-create-invoice
Write
Create proposal
Create a draft proposal for an existing contact.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-create-proposal
Write
Send proposal
Email a proposal to the customer it belongs to.
Permission
doublescale_view_sales
MCP tool
aafm-bridge-doublescale-send-proposal
Write
Mark notifications read
Mark your own notifications as read.
Permission
doublescale_access
MCP tool
aafm-bridge-doublescale-mark-notifications-read
No abilities match that search.
How to switch these on
Four steps from two active plugins to a governed connection.
Install DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More and Agent Abilities for MCP
Both plugins need to be active on the same WordPress site. DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More registers its own abilities; this plugin discovers and governs them.
Open the Other plugins screen
In Agent Abilities for MCP, open the Bridge tab (labeled "Other plugins" in the admin). Abilities from every registered plugin appear there, grouped by the plugin that registered them.
Enable one ability at a time
Every ability from DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More starts off. Turn on only the ones you want an agent to reach, or enable the whole set in one click.
Connect as a least-privilege user
Approve the connection as a WordPress account scoped to what you actually want the agent to do. Each call still re-checks that account’s capability before it runs.
Does DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More work with the Bridge?
Conditionally. The 52 abilities are literal, fixed ids across ten CRM modules, but registration depends on an operator kill switch being off, and Forms, Booking, Support, Automations, and Campaigns are switchable modules the site owner can turn off, while Contacts, Activities, Tracking, and Notifications are always-on.
What has to be true for DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More's abilities to register?
The operator kill switch option (doublescale_disable_abilities) must not be set.. The doublescale_abilities_enabled filter must not return false.. The Forms, Booking, Support, Automations, and Campaigns modules are individually switchable; if the site owner turns one off, its abilities do not register. The Contacts, Activities, Tracking, and Notifications abilities are core and always register when the kernel is enabled..
Does DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More need anything special to work with the Bridge?
Requires WordPress 5.8 or newer with DoubleScale active and its abilities layer not disabled by the site owner. Each ability checks a custom DoubleScale role or capability (CRM manager, sales rep, support, booking, or notification access) rather than a single core WordPress capability.
An AI agent can list and read boards, stages, and tasks (including a personal task list and a cross-board search), then create, update, move, assign, archive, comment on and label tasks, and manage stages and labels.
Once enabled, an AI agent can read a site traffic overview, top content by type (posts, referrers, search terms, and more), per-post view history, a visits timeseries, follower counts, and the current Stats visibility settings, and can update who can view or is counted by Stats.
Verified from DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More's own free wordpress.org code on 28 September 2026, not from its marketing claims. Not every ability listed here has been run end to end against a live site. Plugin authors change their code, so a name, a capability, or a condition can be different in a later release. This site is not affiliated with, or endorsed by, DoubleScale or DoubleScale, All-in-One CRM, Sales, Multi-Channel Marketing, Newsletter, Booking, Helpdesk, Automation, MCP & More. Back to the full directory.