An agent can list and inspect WPForms forms and their fields, read (limited, Lite-only) form stats, and create new forms or add and update fields on existing ones.
4 read4 write
View abilitiesFluent Support abilities, governed through the Bridge
An agent can triage a helpdesk queue: list and read support tickets, reply to or close them, tag and assign them, manage saved replies, search customers, and pull support activity and insight reports.
- Abilities
- 2510 read15 destructive
- Active installs
- 10K+
- Rating
- 92% (69 ratings)
- Version
- 2.4.0
- Requires
- WP 5.6+, PHP 7.4+
- Last updated
- 2026-09-15
View Fluent Support on WordPress.org
What has to be true first
Needs WordPress 6.9 or later with Fluent Support active and its MCP setting turned on. Each ability checks one of Fluent Support's own agent capabilities (for example fst_view_tickets or fst_manage_own_tickets), so which agent can use which ability depends on that agent's role inside Fluent Support rather than a core WordPress capability.
- Fluent Support's MCP setting must be switched on by an administrator; it is off by default and the abilities never register until it is enabled.
- A WordPress 6.9+ Abilities API and, for the plugin's own MCP server to also work, an MCP adapter (FluentHub or the MCP Adapter plugin) must be present, though the Bridge only needs the Abilities API.
A note on the count below
25 abilities read directly from the plugin's AbilitiesRegistrar definitions array, matching the directory's count of 25 exactly. Eleven of them (create, reply, close, reopen, update ticket, add note, assign, tag, create tag, create/update saved reply) carry no readonly annotation and either no destructive annotation at all or only an idempotent flag, so the Bridge's fail-safe rule classifies them as destructive even though most are ordinary write actions, not deletions.
The 25 Fluent Support abilities
Grouped by what each one can change. Every one starts off until you enable it.
Read 10
- Read
List Support Tickets
Lists and filters support tickets with triage signals like who replied last.
- Read
Get Ticket Details
Gets full ticket details including the conversation thread and customer history.
- Read
Get Ticket Activity Log
Gets the activity log for a ticket.
- Read
Get Customer Tickets
Lists the tickets belonging to a specific customer.
- Read
Get Support Context
Returns reference data such as valid product, mailbox, and agent IDs.
- Read
List Saved Replies
Lists saved reply templates.
- Read
Get Support Insights
Returns helpdesk performance and activity reports.
- Read
Search Customers
Searches customers by name or email.
- Read
Get Agent Mentions
Lists agent mentions across tickets.
- Read
List Workflows
Lists configured automation workflows.
Destructive 15
- Destructive
Create Support Ticket
Opens a new support ticket on behalf of a customer.
- Destructive
Reply to Ticket
Sends a customer-visible reply on a ticket.
- Destructive
Close Ticket
Closes a ticket.
- Destructive
Reopen Ticket
Reopens a closed ticket.
- Destructive
Update Ticket Properties
Updates a ticket's properties such as priority, product, or mailbox.
- Destructive
Delete Ticket
Permanently deletes a ticket.
- Destructive
Merge Tickets
Merges one ticket into another and removes the source ticket.
- Destructive
Add Internal Note
Adds an internal note visible only to agents.
- Destructive
Assign Ticket to Agent
Assigns a ticket to an agent.
- Destructive
Add or Remove Ticket Tags
Adds or removes tags on a ticket.
- Destructive
Create Ticket Tag
Creates a new ticket tag.
- Destructive
Create Saved Reply
Creates a new saved reply template.
- Destructive
Update Saved Reply
Updates an existing saved reply template.
- Destructive
Delete Saved Reply
Deletes a saved reply template.
- Destructive
Bulk Ticket Action
Closes, assigns, or tags up to 50 tickets in one call.
No abilities match that search.
How to switch these on
Four steps from two active plugins to a governed connection.
Install Fluent Support and Agent Abilities for MCP
Both plugins need to be active on the same WordPress site. Fluent Support registers its own abilities; this plugin discovers and governs them.
Open the Other plugins screen
In Agent Abilities for MCP, open the Bridge tab (labeled "Other plugins" in the admin). Abilities from every registered plugin appear there, grouped by the plugin that registered them.
Enable one ability at a time
Every ability from Fluent Support starts off. Turn on only the ones you want an agent to reach, or enable the whole set in one click.
Connect as a least-privilege user
Approve the connection as a WordPress account scoped to what you actually want the agent to do. Each call still re-checks that account’s capability before it runs.
Read more in how bridging works or the full documentation.
Frequently asked questions
Does Fluent Support work with the Bridge?
Conditionally. Fluent Support only registers its 25 helpdesk abilities in the core Abilities API when the site operator turns on its own MCP setting (off by default); once that is on, the abilities sit in the core registry like any other plugin's and the Bridge can wrap them.
What has to be true for Fluent Support's abilities to register?
Fluent Support's MCP setting must be switched on by an administrator; it is off by default and the abilities never register until it is enabled.. A WordPress 6.9+ Abilities API and, for the plugin's own MCP server to also work, an MCP adapter (FluentHub or the MCP Adapter plugin) must be present, though the Bridge only needs the Abilities API..
Does Fluent Support need anything special to work with the Bridge?
Needs WordPress 6.9 or later with Fluent Support active and its MCP setting turned on. Each ability checks one of Fluent Support's own agent capabilities (for example fst_view_tickets or fst_manage_own_tickets), so which agent can use which ability depends on that agent's role inside Fluent Support rather than a core WordPress capability.
More Forms plugins
Fluent Forms
ConditionalOnce MCP is turned on, an agent can read form schemas, entries, stats, integrations, notifications and styling, create and restyle forms, edit form fields, manage email notifications, and triage or bulk-update submissions including deletion.
12 read8 destructive
View abilitiesAn agent can build a complete form field by field, wire up actions and calculations, embed the form in a page, and read, export, update, or delete its submissions.
27 write5 destructive
View abilitiesVerified from Fluent Support's own free wordpress.org code on 28 September 2026, not from its marketing claims. Not every ability listed here has been run end to end against a live site. Plugin authors change their code, so a name, a capability, or a condition can be different in a later release. This site is not affiliated with, or endorsed by, WPManageNinja or Fluent Support. Back to the full directory.
Bridge Fluent Support, keep the same control.
Every ability starts off, is scoped to the user you connect, and is written to the same audit log as core. Turn on only what you need.
Off by default. Capability checked on every call.